[NoMAD41]

Just reporting in... bought a brand new KSG a few weeks ago. Cleaned it after bringing it home, but didn't have time to go try it out.

Fired it for the first time today and it ALWAYS multi-feeds out of one tube. Snap caps, slugs, doesn't matter.

The other tube works fine. Fired about 20 rounds then put it away in disappointment and played with other guns for the rest of the day as therapy.

Got home and disassembled the KSG to double check everything. It's all put together right, but when the slide comes back, it looks like the cartridge catch on the "bad" tube deflects more than the one on the "good" tube. Still multi feeds snap caps.

However, I'm not without fault. I did research before investing in the KSG but decided to try my luck anyway, despite the hit & miss reviews and frequent reports of FTF/FTE problems. Bad call on my part.

For as much work as KelTec is doing to fix these brand new guns, and as often as they seem to be doing it, I can't help but wonder why they don't incorporate better checks (or even some of the "improvements" into the manufacturing process.

Seriously, how many Camry's would Toyota ship with bad transmissions before they'd modify manufacturing to ensure customers don't have to experience failure on day one.

It'd be different if the KSG was a new platform, but how long has KelTec been making them? How many have been made? Time to stop fixing defects and start fixing processes KelTec!

It'll be on it's way to KelTec soon. Will post an update once it returns.

Signed,
Frustrated Customer # ??? (is that enough ?'s or is it ?,??? or ??,????)

 

[10mm_Bob]

Good luck with yours. I'm in the same boat (but different issue). I agree with what you're saying, as by now they should have some of the teething pains fixed in process. However, that doesn't seem to be Kel-Tec's M.O.. They've had mine for two weeks now, and it'll be two more before they even look at it....so be prepared for a wait. I just hope it comes back truly fixed, as a second (or more) trip back would truly suck. I've never even fired mine.

I think the only way Kel-Tec will modify their process and do better QC is probably if the "rules" of firearm purchases changed so that a person could actually return the defective ones for an exchange or refund. That would motivate Kel-Tec to fix things in a hurry! Unfortunately, that's not how it works, so they can get away with shipping defective ones and then fix them later. Most folks just learn how to fix them themselves (which I do sometimes as well....and will likely do with my KSG if it comes back with more issues).

Anyway, I'll reserve any regrets for the results of the repair trip. If it works when it comes back, then I'll be happy with it. If it still has issues, it'll be sold off or traded in and Kel-Tec will never sell me another. There are many other manufacturers who play the game the same way though.

 

[ral357]

The KSG is a cool gun, too bad there continues to be these quality control issues. Some helpful people will be along to tell you how they dealt with this problem if you want to give that a shot. One or two might show up to assure you that is likely something that you are doing wrong as the KSG is the ne plus ultra of shot gun engineering
You may be able sort this out yourself depending on how comfortable you are tearing a new gun down, shame one would have too on a new expensive gun, or you may have to ship it to south Florida, I feel your pain.

 

[gbdeamer]

The KSG is a cool gun, too bad there continues to be these quality control issues...

I wish there was a leak from KelTec where we got to see the number of KSG's returned vs the number sold. Is it 0.1%, 1%, 10%, etc?

If we heard stories about failure after several years or hundreds and hundreds of rounds it would still be bad, but reports of failure on the first trip to the range should never happen.

I presume (maybe incorrectly) that live rounds are cycled and fired through the gun before it's shipped, so there are some "easy" misses that are taking place.

I know a few people from the range who have KSG's, and like me they've never had an issue. Likewise there are lots of people who post here who have never run into any feed/fire issues, so hopefully the failures are in the 0.1% - 1% range.

 

[ral357]

I wish there was a leak from KelTec where we got to see the number of KSG's returned vs the number sold. Is it 0.1%, 1%, 10%, etc?

I know a few people from the range who have KSG's, and like me they've never had an issue. Likewise there are lots of people who post here who have never run into any feed/fire issues, so hopefully the failures are in the 0.1% - 1% range.

Good question, these problems are not fantasy. 90 percent success rate still sucks if you are in the remaining 10 percent. I have no idea what the rate of failure is but it is clearly far ahead of other shotgun manufacturers. Just Google KSG failure then do the same with Mossberg 590 etc.....

 

[gbdeamer]

Good question, these problems are not fantasy. 90 percent success rate still sucks if you are in the remaining 10 percent. I have no idea what the rate of failure is but it is clearly far ahead of other shotgun manufacturers. Just Google KSG failure then do the same with Mossberg 590 etc.....

I agree that we don't know what the failure rate is, but I'll challenge that it's "clearly far ahead of other shotgun manufacturers".

Simply no way to tell that.

Searching Google turns up complaints (rightfully) about all manufacturers. But that doesn't help the folks like you who received one of the faulty guns either.

 

[Jgrindstaff]

Not sure if I'm a lucky owner but my ksg runs flawless. Gotta be kinda rough with it racking the chamber and such.

 

[Sjpajek]

Inner catch is broken on the side that it "multi-feeds" . Snap caps play havoc with this inner catch. Aluminum snap cap material must be too hard and slamming into the catch causes it to fail.

 

[850sub]

Oh good. Another popcorn thread. :banghead::thumbdown:

 

[BlakeHanson]

Oh good. Another popcorn thread. :banghead::thumbdown:

Oh yeah!:brickwall:
If you make thousands of anything that is complicated, some of them will have problems.

...Seriously, how many Camry's would Toyota ship with bad transmissions before they'd modify manufacturing to ensure customers don't have to experience failure on day one.

It'd be different if the KSG was a new platform, but how long has KelTec been making them? How many have been made? Time to stop fixing defects and start fixing processes KelTec!

Not to downplay the importance of the OP's problem; I picked a 2013 Toyota Camry at random and after reading thru all the transmission complaints, (one of them turning left thru a gap of oncoming traffic then suddenly nothing but neutral) and the 3 NHTSA recalls on the transmission, I thought I would skim thru the thousands of "formal" complaints on just this one year model. Got half way thru and came across this little gem that made my day.
It's real, I swear!

Mice crawling up your legs while going freeway speeds almost caused me to crash with my family trying to get away from them. Toyota needs to deal with the mouse problems in their Camrys and figure out a way of keeping them out. i know lives will be lost because of this manufacturing problem that could be prevented. they are nesting and dying in the ventilation system and that is very unhealthy breathing mouse droppings and rotting mice.

(:headstratch:...maybe don't park it in a rat-infested barn?

)
Toyota needs to get its act together before more people get hurt.
(I'm just keeping the thread alive until OP's gun gets fixed)

 

[850sub]

That reminds me of a Datsun Z I bought 10 years ago. It sat in this mans driveway for at least 7 years. Well the squirrels used it for acorn storage. I got it home. Tinkered around and fired her up! She shot acorns 24' out of the exhaust pipe! Lol, and after warming up, had a very rich aroma of freshly roasted acorns. ;-)

 

[NoMAD41]

Inner catch is broken on the side that it "multi-feeds" . Snap caps play havoc with this inner catch. Aluminum snap cap material must be too hard and slamming into the catch causes it to fail.

I'll see if I can verify that. Thanks for the tip.

 

[haugrdr]

Peggysue2...find another topic to talk about. More than half of your posts are gripes about your KSG and Kel Tec in general.

This ain't a complaint department...take it somewhere else.

 

[NoMAD41]

Resolved!

Inner catch is broken on the side that it "multi-feeds" . Snap caps play havoc with this inner catch. Aluminum snap cap material must be too hard and slamming into the catch causes it to fail.

Thanks to Sjpajek, who's advice was spot on. Upon closer inspection, the inner catch was chipped/broken off on the side that had the multi-feeds.

How or when this happened is a mystery not worth solving at this point. It NEVER worked when I got it, and it was a brand new gun. I have hardwood floors, and I know that the first time I test cycled the gun with snap caps in my living room, it didn't work. Nor did I notice any steel chips hit the hardwood, or find them later. Like I said, not worth the worry at this point.

After checking the price to buy parts and repair on my own vs. the cost of shipping and missing the KSG for 4+ weeks while it would have been away, I opted to order parts and fix it myself.

I ordered a few other "just in case" parts, but in total, the repair cost $30 (shipping included), took 10 minutes and it seems to cycle just fine now.

Thanks again Sjpajek!

 

[TonyN]

Thanks to Sjpajek, who's advice was spot on. Upon closer inspection, the inner catch was chipped/broken off on the side that had the multi-feeds.

How or when this happened is a mystery not worth solving at this point. It NEVER worked when I got it, and it was a brand new gun. I have hardwood floors, and I know that the first time I test cycled the gun with snap caps in my living room, it didn't work. Nor did I notice any steel chips hit the hardwood, or find them later. Like I said, not worth the worry at this point.

After checking the price to buy parts and repair on my own vs. the cost of shipping and missing the KSG for 4+ weeks while it would have been away, I opted to order parts and fix it myself.

I ordered a few other "just in case" parts, but in total, the repair cost $30 (shipping included), took 10 minutes and it seems to cycle just fine now.

Thanks again Sjpajek!

can you please post pictures of the broken catch

 

[NoMAD41]

can you please post pictures of the broken catch

Sure. Left is good. Right side, not so much.

 

[TonyN]

Thanks you