I've been trying for two weeks to get an answer on how to get warranty replacement on the extractor and ejector. I've sent three messages through the contact us link, and called. And when I called they said they don't do warranty stuff over the phone any more. I'd order the parts, but it's the principle of the thing, and I think it's ridiculous to spend more on shipping than the parts themselves. Anyone have an idea on how I can get this resolved?