I love the people at Kel-Tec.... even the grumpy fellow who answers the phone when you have a tec issue or problem and answers question in a most succint, sometimes rude way. I sent my P3AT back to the company for service (was failing to feed) and the turn around time is EIGHT WEEKS! That's just absurd. I sure hope this fine company does something to improve their service, which has always been stellar. No need to blast me. I'd still buy Kel Tec products in a heart beat. Sure wish management would address this problem somewhere on the forum. How about management????