Service Times?

Discussion in 'Sub9 and Sub2000 Rifles' started by Rich in ILM, Feb 6, 2018.

  1. Rich in ILM

    Rich in ILM Member

    3
    Jan 15, 2018
    I sent my new Sub2000 gen2 in for service and it arrived last Wednesday. Anybody have a guess on service times?

    Thanks!
     
  2. 3wbdriver

    3wbdriver Moderator Staff Member

    Nov 2, 2005
    Louisiana
    They always tell us expect 6 - 8 weeks. But since Christmas and Shot Show are over I would guess half that. But it really depends on what you sent it in for and what kind of backlog they have from the previously mentioned events. It has never been set in stone.
     

  3. Rich in ILM

    Rich in ILM Member

    3
    Jan 15, 2018
    Thanks!
     
  4. Rich in ILM

    Rich in ILM Member

    3
    Jan 15, 2018
    I got it back in 14 days. Ran around 100 rounds and it was perfect.
     
  5. TxCajun

    TxCajun Administrator Staff Member Supporter

    Sep 7, 2004
    Texas
    Good turnaround.
     
    Rich in ILM likes this.
  6. KT9mm

    KT9mm Active Member

    147
    May 31, 2016
    Great information!
     
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  7. wanderson

    wanderson Active Member

    141
    Dec 30, 2015
    FWIW I had to send in a new CMR-30 back last October or November, with shipping turnaround time was around three weeks. I think the 6-8 week timeline is just a worse cased scenario for KT unless you've got a more serious problem.
     
  8. TxCajun

    TxCajun Administrator Staff Member Supporter

    Sep 7, 2004
    Texas
    Good turnarounds of a month or less have not always been the norm. A few years back, they regularly ran 6 weeks, sometimes longer, especially after the Christmas shutdown followed by the Shot Show.