Well, after about a year, the assemble pin on my 1G walked out and enlarged the hole in the frame, making a trip back to KT necessary. I sent it in, and after about a week of it being there, I was going to call and check and see if they had looked at it yet. Well, before I had a chance to call, I got it back in the mail the next day. They included a letter that said what parts they replaced, and it is basically a new gun. The replaced the frame, barrel, and they installed a different colored grip at my request. The only thing that was disappointing was I had requested a fluff and buff and they stated they don't do this anymore. When did that stop? But, big +1 to KT and I'm definately impressed with how they take care of their customers.