Bad day at Black Rock! Just purchased a New in box P17 and first day at the range and on magazine #3 using a mix of Remington Thunderbolt, Browning BPR, and Winchester Super X ammo it went bang in a bad way. After 9 or so rounds an explosion in the breach, the slide was blown off the right rail jammed in a mid-stroke position. Wow. I jerked on the slide after dropping the magazine and while holding the slide stop tabs down was able to field strip the slide. The explosion damaged and cracked the magazine and looks like the .22 round head blew apart. After searching the ground was able to find about 13 bulging cases from all three ammo makers and luckily a ripped apart case head. There appears to be some slight damage to the right frame slide and a split magazine on the front side.
I called Keltec this morning and customer service was good and she asked for all the information to generate a shipping label, I also went today to my LGS where I purchased the pistol and they informed me their distributor has a lifetime replacement guarantee. I then call their distributor and asked about that service and was told if I go direct to Keltec and they do an exchange the distributor can not warrantee the replacement but they could if they do it through their inventory and later take it up with Keltec.
I like everything about the P17 for the exception that it wants to go bang in the other direction. My question is do I go direct to Keltec or my LGS distributor?
I called Keltec this morning and customer service was good and she asked for all the information to generate a shipping label, I also went today to my LGS where I purchased the pistol and they informed me their distributor has a lifetime replacement guarantee. I then call their distributor and asked about that service and was told if I go direct to Keltec and they do an exchange the distributor can not warrantee the replacement but they could if they do it through their inventory and later take it up with Keltec.
I like everything about the P17 for the exception that it wants to go bang in the other direction. My question is do I go direct to Keltec or my LGS distributor?


