one more story about Kel-Tec customer service !

Discussion in 'P-3AT' started by need-for-speed, Feb 23, 2009.

  1. need-for-speed

    need-for-speed New Member

    81
    Jan 8, 2006
    They rock !!

    I posted about 6 weeks ago. I took one too many pins out while trying to reposition the pin retainer clip and hammer pieces fell out. I put it all in a box and shipped it back to the factory. They not only put it all back together for no charge - they also added my +1 mag extension for me. If that wasn't enough - they did not charge me to ship it back !!

    I wish they made cars ! What great customer service !
     
  2. bro61

    bro61 New Member

    305
    Sep 13, 2008
    Re: one more story about Kel-Tec customer service

    I hear you. Kel-Tec customer service has been great to me. I have ordered parts several times and the only time I had to pay was when I ordered a new black grip.
     

  3. wizard92

    wizard92 Active Member

    Feb 18, 2009
    Florida
    Re: one more story about Kel-Tec customer service

    I really love living 9.9 miles from KT. Sorry not trying to rub it in. (But it is great)
    Great people there!
     
  4. wyo-man

    wyo-man New Member

    726
    Nov 27, 2006
    Re: one more story about Kel-Tec customer service

    Must be nice - I am a bit from them.......... ::)

    wyo-man