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Discussion Starter · #1 ·
How's KT's recent service has been. I have been trying for almost 6 weeks to get some parts (mag follower, button screw, pinkie extention bracket). Called and ordered said parts. Waited almost 3 weeks. Called again. The gal in customer service said they had an employee quit, and no one was aware of where she was on the list of parts to be sent. Said she would send ASAP. It's been 2 weeks now and have heard nothing,and am wondering if this is normal
 

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I ordered mags, belt clip, mag extensions all from KT, at seperate times. They shipped to me using UPS. I get my stuff in little manila envelopes depending on size. Just got my mag extensions the other day. Took several days to get them, but not too extensive.
 

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Discussion Starter · #10 ·
pjm204 said:
they might be a little backed up because of the shot show

Just for the record, I recieved by US mail, some of my requested items, but not all. No explanation was given as to the rest. ( back order, etc). Emailed a guy named Bill who apologized and said the rest would be on their way. ??? Not sure about this outfit. But hey, whadya gonna do.
 
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