keltec recent service?

Discussion in 'P-3AT' started by ralpho1, Feb 7, 2008.

  1. ralpho1

    ralpho1 New Member

    21
    Jan 7, 2008
    How's KT's recent service has been. I have been trying for almost 6 weeks to get some parts (mag follower, button screw, pinkie extention bracket). Called and ordered said parts. Waited almost 3 weeks. Called again. The gal in customer service said they had an employee quit, and no one was aware of where she was on the list of parts to be sent. Said she would send ASAP. It's been 2 weeks now and have heard nothing,and am wondering if this is normal
     
  2. sprinter1

    sprinter1 New Member

    754
    Jan 1, 2006
    I ordered some parts last week and got them in 3 days. It sounds like your order slipped thru the cracks, which is unusual for Kel-Tec
     

  3. ralpho1

    ralpho1 New Member

    21
    Jan 7, 2008

    What shipper do they use? UPS, Fedex ?
     
  4. sprinter1

    sprinter1 New Member

    754
    Jan 1, 2006
  5. ralpho1

    ralpho1 New Member

    21
    Jan 7, 2008


    Thanks. I'll keep an eye open.
     
  6. learfxr

    learfxr New Member

    57
    Dec 21, 2007
    I ordered mags, belt clip, mag extensions all from KT, at seperate times. They shipped to me using UPS. I get my stuff in little manila envelopes depending on size. Just got my mag extensions the other day. Took several days to get them, but not too extensive.
     
  7. kaltectom

    kaltectom New Member

    702
    Jun 4, 2005
    A couple of weeks ago I called and got a my parts, via U.S. Mail in business three days. Called on Friday and got them on Wedensday.
     
  8. paulpetricas

    paulpetricas New Member

    306
    Oct 5, 2007
    i think there are very busy i am waiting for an ejector for 2 weeks i just called and they sad that they are trying to catch up
     
  9. pjm204

    pjm204 New Member

    148
    Oct 3, 2007
    they might be a little backed up because of the shot show
     
  10. ralpho1

    ralpho1 New Member

    21
    Jan 7, 2008

    Just for the record, I recieved by US mail, some of my requested items, but not all. No explanation was given as to the rest. ( back order, etc). Emailed a guy named Bill who apologized and said the rest would be on their way. ??? Not sure about this outfit. But hey, whadya gonna do.
     
  11. virtual-rj

    virtual-rj New Member

    Jul 22, 2007
    Houston, TX
    paulg26, PM sent.

    v-rj, his own KT parts department.

    ;)
     
  12. paulpetricas

    paulpetricas New Member

    306
    Oct 5, 2007
    ill have to do that now that my kel-tec family is growing