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Bought a NIB P-3AT last month, cleaned it and lightly buffed any obvious machining marks or burrs, and went to the range to break it in. No go. Stovepipes after a shot or two. Tried several times and two different brands of ammo. Had my friend (gun store owner and huge Kel Tec fan) shoot it and had the same result. His P-3AT functions very well (for both of us), as does my PF9. We took his apart and swapped out, piece by piece, every "user serviceable" part and tried firing it in an attempt to isolate the problem. No luck. You get 1 or 2 off then it jams.
OK, maybe I got a lemon. I sent it back the next day to Kel Tec and got the signature of the guy who received it. That was over a month ago. I have since tried contacting them twice via their "Contact Us" link on their web page. They send back a message saying they are busy and it will take 2-3 days to get back to me. That was 2 weeks ago and then again last week. My 3rd attempt tonight wasn't as pleasant as I would usually be.
Anyone know what's up with this company? I have heard over and over that while you may have occasional problems with their products, their service is really good. I am beginning to have doubts. If the service department is this backed up, what does that say about quality?
Maybe someone can assure me that my experience is a fluke and that this is a solid company with great products.
Thanks!
OK, maybe I got a lemon. I sent it back the next day to Kel Tec and got the signature of the guy who received it. That was over a month ago. I have since tried contacting them twice via their "Contact Us" link on their web page. They send back a message saying they are busy and it will take 2-3 days to get back to me. That was 2 weeks ago and then again last week. My 3rd attempt tonight wasn't as pleasant as I would usually be.
Anyone know what's up with this company? I have heard over and over that while you may have occasional problems with their products, their service is really good. I am beginning to have doubts. If the service department is this backed up, what does that say about quality?
Maybe someone can assure me that my experience is a fluke and that this is a solid company with great products.
Thanks!