Just thought I would comment on my service experience.... I mailed my hard chromed slide to Kel-Tec on March 11 for replacement due to peening. They emailed they received it on March 14 and said to allow 30 days for service to be completed. Today I received my replacement slide. The work order returned with the slide showed the work had been completed on April 14. They shipped it on April 22 by next day UPS. So, it took 30 days for the service as stated in their email and 6 weeks door to door. Not too bad I guess. Now, out to the range to give it a test!