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140 Posts
Quick recap: My circa 1999 P32 began exhibiting some problems (failures to extract every magazine or so) earlier in the year, and went in to Kel Tec for some TLC. It came back without explanation of what had been done, and when I test-fired it I found that, if anything, it functioned far worse than when I first sent it in. I was disappointed in the much-heralded KT customer service, but when I called them they sent me out a shipping label for a second inspection at the factory.
The box arrived today and in was...a brand new pistol. The work slip, included this time, detailed that they replaced the frame, mag catch, slide, barrel, trigger assembly, recoil springs, hammer assembly, and "internal parts." The new pistol, which is, in effect, a Gen 2, also had a new serial number (my previous pistol was 04xxx, while my new one was given the serial number 04xxxA).
First, I'm floored by the customer service this time around. Apparently all the hype is well-earned. Second, I'm excited to try out the new pistol.
But I'm already missing my old buddy. (And I like the old sights far better, fwiw.) But it was a good run while it lasted.......
The box arrived today and in was...a brand new pistol. The work slip, included this time, detailed that they replaced the frame, mag catch, slide, barrel, trigger assembly, recoil springs, hammer assembly, and "internal parts." The new pistol, which is, in effect, a Gen 2, also had a new serial number (my previous pistol was 04xxx, while my new one was given the serial number 04xxxA).
First, I'm floored by the customer service this time around. Apparently all the hype is well-earned. Second, I'm excited to try out the new pistol.
But I'm already missing my old buddy. (And I like the old sights far better, fwiw.) But it was a good run while it lasted.......