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Discussion Starter · #1 ·
I cracked a mag while shooting last weekend. opened up a service ticket with photo with Kel-Tec. Had a email response same day that they’d cover under warranty, were sending a new on, and a prepaid envelope to return the cracked one.

super customer service

RTL
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I'd hope they'd replace it , they cost 50 bucks a piece, and probably cost 5 dollars to make. I know we're paying for r&d. But they're not losing their ass by any means.
 

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Discussion Starter · #5 ·
I'd hope they'd replace it , they cost 50 bucks a piece, and probably cost 5 dollars to make. I know we're paying for r&d. But they're not losing their ass by any means.
Supposed to be on the way. I’ll post when I receive it
RTL
 

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Discussion Starter · #6 ·
Supposed to be on the way. I’ll post when I receive it
RTL
Received on Monday. Brand new in the bag.
returned the cracked one to Kel-Tec.
excellent customer service on this issue.
RTL
 
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