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Little_Z28 said:
Can someone tell me how to contact someone pretty high up at Kel-tec to discuss some issues?  If you don't want to post it here, can you pm me?  Thanks in advance, I have some information that I need to get across to higher power people than customer service reps.
What kind of issues and what kind of information?
 

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Little_Z28 said:
All in all, they've had my gun for 17 weeks and counting since February or April, when I bought it new. So I'm pretty disgusted, and I don't care what anyone says, they have quality control/customer service issues that have driven me away from purchasing any more guns from them.
Wow! 17 weeks is way out of the ordinary for KT. I do know that I read that there are some changes taking place at KT http://www.kel-tec-cnc.com/news.htm. There building a new facility, buying new CNC machines, etc. That may have something to do with the delay or, it may have just gotten covered up and forgotten; I've done that many times myself. KT is usually not like this.

I definitely understand why your upset; I would be too. Understand though, that your experience is not normal by any evaluation. KT does make quality firearms that work---most of the time. As the third largest maker of semi-auto handguns in the U.S., KT makes a lot of guns every year. Unfortunately, lemons are part of the manufacturing process with all machines. As machines, gun sometime defy logic as to what is wrong. This occurs with all manufacturing companies including other gun makers. The Lord knows how many bad firearms I've bought over the years and none of those were KTs. The worst was a Taurus 38 Special. Although I do not currently own any Taurus guns, that doesn't mean I won't buy another---especially if I find one of their 1911s and have the money for it. (Usually I find what I want but don't have the funds readily available.)

The long and short of it is that someone at KT has soured your stomach toward the company and their products. Given the circumstances, it would sour anyone. I suspect you'll get rid of the gun even if KT has taken care of the issues. Before you do, look at the gun very carefully. There is the possibility that the gun they are sending is not the gun you sent them but a completely new gun with your old serial number on it. KT does this fairly regularly. Even if that's the case and all your issues are solved, you may not be able to look over all these other issues (17 weeks, etc). And really who could blame you?

The bottom line is that if you don't trust the gun with your life 100%, any gun for that matter, get rid of it. Get something you can trust. You'll find buyers I'm sure as long as your market isn't saturated with unsold guns. The owner of my LGS is a friend of mine. He's seen his sales fall off some over the last month. Others in KC have seen their sales come to a complete stop.

Good luck in whatever direction you go.
 
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