anyone recently sent back P3at for service?

I recently bought a p3at after a friend raved about his and reading multiple posts about the customer service over there at ole kel tec. I had my gun for two weeks with multiple sessions in between and multiple handlers encountering the same failure to feed and a few fte. The gun shop who sent it back had it for two weeks and now kel tec has had it for two weeks and they are telling me 8-10 weeks..This is ridiculous. SO kel tec will have my gun 5 times as long as I did! Has anyone else been told this but recieved it quicker, my friend seems to think it will be back super fast but he is comparing this to when he sent his kahr pm9 and had it back 5 days from when he sent it in. I keep telling him big difference in company and price you pay. Do they work on it any quicker if a dealer sends it in? > . Trying to be patient

 

.....................and there went all hopes :'( the friend who recommended the gun felt so bad he actually ordered the belt clip for me a week ago thinking that he was right and they would arrive at the same time...now i own a fabulous stainless belt clip and no pistol to mount it to

 

To anwser some questions: I did shoot 100 rounds through it although not at once, my first outting I took 50 rnds and after the 1st mag had 3failure to feeds where I had to use my right thumb to press the back of the slide and fully seat the round I went to the range smith and we took it apart and he applied oil liberally everywhere where he thought it would help(points of friction) still nothing but three to four failure to feeds on every mag except 2, and to stovepipes. I held a death grip on it turning my knucles white. I later expressed my dissapointment to my friend explainin that during the break in I expected a few of each but not so many, he went back with his and mine and I had no problems with him and I forced myself to put another 60 rounds through it and on the 109th round still failing to feed. This was completely devastating not only because now I had a $300 paper weight but the rounds were expensive in and of themselves and are in short supply. I really didn't want to send my brand new gun away but I had no other option. I really like the size and feel and it carries well, I only decided to get it after holdin it in my hands right then and there I bought it.

 

Thanks for the tip on that Mike, I never thought of using those to break it in a little. I will definately lube it up and clean it. I have looked over this forum many times and was dissappointed that on this topic people so quickly bring out the label troll to place on someone just because a negative comment was said, I hope this is an isolated event. I belong to other forums regarding other hobbies and have seen trolls, people that always post a negative comment about a product and never say anything positive or agree on any standpoints. Unfortunately sometimes things fail and it sucks. I knew this going in as the friend that recommended the little gun was on his second because he didnt have patience when it malfunctioned but the size sold him on a second. I knew the problems going in could pop up and I bought it because my dealer offered lifetime warranty as well as kel tecs so two lifetime warranties how could I go wrong. This does not however alleviate the frustration of having to send it back and wait till Christmas for a gun I bought in September. Now I wonder will I ever trust it again? How many rounds am I gonna need to put through it to break it in again if something major is replaced or how many rounds till I will trust it?

 

Little_Z28, I was going through the posts and found yours

"All in all, they've had my gun for 17 weeks and counting since February or April, when I bought it new. So I'm pretty disgusted, and I don't care what anyone says, they have quality control/customer service issues that have driven me away from purchasing any more guns from them."

This is where I am at already and havn't even been waiting that long. I wish they had a tracking system like ups/fed ex to see where your gun is at in the process. Should I call at four weeks? Im like you and can be a persistant bugger.

 

masteryoung
my problem was failure to feed, once the round fed(used my right hand thumb to push and fully seat round) it fired everytime. It is frustrating but hopefully I am just one recent person who got a "bad one". Guy at work bought his 2months before I did and not one problem with his. I will say I knew going in this was a possibilty and it is very frustrating. Hold one, put one in your pocket and you won't be able to resist, I know I couldn't.

 

I hate to keep beating this topic in the ground but I guess in a way it makes me feel better...or not...I called Kel Tec 2 weeks ago(at the end of the 6weeks of them having it) to check on the status of my pistol this was they told me 6-8weeks from reciept so I would have it back before their Christmas closure...fast forward to last week I called to check again now 7weeks in and they told me maybe I'll get it back first of January. Come on, what good is customer service or a lifetime warranty when I will never hold my gun again. I bought it in Sept and only had it for 2wks before sending it back. I am seriously considering buying an LCP and selling that damn gun when it comes back. They did not apologize or anything. How can they have great customer service when they could care less about fixing you weapon in a timely manner. Second I know time frames are estimates but usually they overshoot the time so they get it back early and your a happy customer, not 6-8wks or maybe 10-12wks after the initial time frame is up. What gives, who knows of a good contact at kel-tec that still cares about customer service anymore. They have lost at least 2 customers so far...me and a friend asked about mine and I sent him to Ruger.