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Old 08-26-2008, 05:33 AM   #1
Proteen
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Default Warranty Registration?

My 380 is the first Kel-Tec I have owned. *I have searched through the plastic box, under the foam and through the manual and see no warranty registration card. *I also checked the website and found nothing there. Is there a registration process? Popper's barrell has me a little.... unsettled. :-?

Tom



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Old 08-26-2008, 05:36 AM   #2
adamsesq
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Default Re: Warranty Registration?

There is not. Florida law, as I understand it, prohibits any mfg from keeping a computerized record of owners and their related serial numbers - therefore no registration.

Officially if you ever need warranty work they would like you to send a copy of the receipt. Unofficially and practically they never ask for the copy of the receipt. But save it just in case they change the way they act in the future.

WELCOME to ownership.

-Scott



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Old 08-26-2008, 05:42 AM   #3
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Default Re: Warranty Registration?

Thanks Scott, receipt filed.

Tom

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Old 08-26-2008, 07:56 AM   #4
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Default Re: Warranty Registration?

FWIW, I've had to order parts from KT on 4 occasions. 3 of them for losing things....

:-[

All I was asked for was Name and address. I offered to pay all 4 times, the only times they accepted it was when I needed a spare.

I sent both of my PF-9s in for the "walking frame pin" fix. I didn't even call KT first. Boxed them up, wrote a nice letter, sent them both. No other paperwork, no problems.

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Old 08-26-2008, 01:51 PM   #5
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Default Re: Warranty Registration?

Like Lurker said. Just send it in. Note listing the problem. If you include your email address they will send you notice with tracking # when it comes back.

Now if it blows up in your hand call them. The will want it home fast & will probably send a call tag. I'd almost put money on the fact that in the case of a kaboom they will NOT be worrying about receipts or if you are original owner.

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Old 08-31-2008, 06:49 PM   #6
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Default Re: Warranty Registration?

Quote:
Originally Posted by Proteen
My 380 is the first Kel-Tec I have owned. *I have searched through the plastic box, under the foam and through the manual and see no warranty registration card. *I also checked the website and found nothing there. Is there a registration process? Popper's barrell has me a little.... unsettled. :-?

Tom




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Old 09-01-2008, 10:15 PM   #7
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Default Re: Warranty Registration?

Quote:
Originally Posted by westernamerican
[quote author=Proteen link=1219728832/0#0 date=1219728832]My 380 is the first Kel-Tec I have owned. *I have searched through the plastic box, under the foam and through the manual and see no warranty registration card. *I also checked the website and found nothing there. Is there a registration process? Popper's barrell has me a little.... unsettled. :-?

Tom




[/quote]
Read the manual ... the receipt is your warranty. Plus, if you read all the posts about warranty work KT rarely, if ever, asks for the receipt ... they just fix'em.
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Old 09-03-2008, 11:02 AM   #8
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Default Re: Warranty Registration?

I had a problem I couldn't figure out, called KT and the Customer Service guy asked for my serial number, sent me a paid overnight air sticker, and I mailed to them to look at it . Can't beat that.



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